#2650: Mail to list manager address gets delivered FROM list manager and hides the
original sender
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 Reporter:  pw             |              Owner:  egj                                
     Type:  defect         |             Status:  new                                
 Priority:  important      |          Milestone:                                     
Component:  [unspecified]  |            Version:  irie!!! (live on www.openplans.org)
 Keywords:                 |       Confirmation:                                     
Blockedby:                 |   Time_to_complete:                                     
 Blocking:                 |  
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 If you send an email to the manager address of a listen list, like foo-
 list-manager@..., the mail gets delivered to all the
 administrators of the list. That's expected behavior. But:

  * The delivered email has its From header set to the list manager address

  * The original sender is not listed in the headers. (It's only preserved
 in the body, as "Inquiry from: <address>"

  * The original sender's server, and anything prior to theman, is not
 listed in the Received: headers.

 This is bad because:

  * if the list manager address gets spam, it really looks to the list
 admins like openplans.org is the origin of the spam.

  * if it's NOT spam, a list admin who wanted to reply would probably click
 "reply" in their mail client - but the reply address would be foo-list-
 manager@openplans.  He/she would have to manually copy the "Inquiry from:"
 address from the body and reply to that. This is not how people expect to
 use email.

 Proposal:

  1. We should preserve the original From and Received headers
  1. We can then remove the "Inquiry from" line from the body
  1. We could prepend something to the subject like [foo-list-
 manager@openplans] so the list admins know why/how they got this mail

-- 
Ticket URL: <http://trac.openplans.org/openplans/ticket/2650>
The Open Planning Project <http://www.openplans.org>
Trac - The Open Planning Project