On May 27, 2008, at 1:19 PM, Paul Winkler wrote:

> So I was poking around in trac and noticed that we have over fifty
> open "critical" tickets for openplans:
> http://trac.openplans.org/openplans/query?status=assigned&status=new&status=reopened&order=priority&priority=critical&col=id&col=summary&col=owner&col=type&col=status&col=milestone
>
> The oldest one is 13 months old.
>
> To me, "critical" means "Stop everything else you're doing until this
> is fixed."  Some of these are undoubtedly not really critical, and
> some probably really should be fixed ASAP.
>
> I'd like to propose that right after we get Woonerf done, we go
> through this list and for ALL of those tickets, either fix it or
> downgrade its priority. And from then on, try to treat all new
> critical issues as really critical.

+1.

i'd also like to maybe have a collective session where we capture all  
of the usability pain points that we (as users, not developers) have  
experienced with our own software so we can make sure that these are  
all effectively captured as tickets.

-r