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CLOSING SURVEY.

To be printed and given on paper for testers.               

1. What are your overall impressions of the Web site?
2. If you had to give the site a grade, from A to F, where A was exemplary and F was failing, what grade would you give it, and why?
3. Name three words or characteristics that describe this Web site.
4. What are the three things you like best about the Web site?
5. What are the three things you like least about the Web site?
6. If you could make one significant change to this Web site, what change would you make?
7. Would you return to this Web site on your own in the future? Why/why not?
8. What would entice you to return?
9. Are there materials you would like to see added to the Web site? Which ones?
10. Would you recommend this Web site to a colleague? To a friend?
11. Do you have any other questions or comments about the Web site or your experiences with it?

1. The site is well-suited to first-time visitors.                 
   
2. The site is well-suited to repeat visitors.
3. The site has a clear purpose.
4. I always felt I knew what it was possible to do next.
5. It is clear how screen elements (e.g., error messages, scrolling lists, menu options, etc.) work.
6. My mistakes were easy to correct.
7. I found the system unnecessarily complex
8. I thought the system was easy to use                         
9. I think that I would need the support of a technical person to be able to use this system   
10. I would imagine that most people would learn to use this system very quickly